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FAQ's & AnswersAriadne auf Naxos Press Release | Other Cancelled Events | Ariadne auf Naxos Ticket Options

 

 

ARIZONA OPERA – FREQUENTLY ASKED QUESTIONS (AND ANSWERS)

Updated 3/26/2020

 

What happens if I have tickets to Ariadne auf Naxos, which has now been cancelled?
We would be incredibly grateful if you would consider donating the value of your tickets to the opera as a tax-deductible contribution. If you’re unable to do that, you may use the funds to purchase tickets for a future performance in our 2020/21 Season, which begins in September. You may email boxoffice@azopera.org regarding your specific wishes concerning your tickets.

 

Why did you make the decision to cancel Ariadne when it’s weeks away and the COVID-19 situation changes daily?
Arizona Opera’s first concern is for the health and well-being of its artists, staff, audiences, and community. Additionally, the organization stands fully behind the guidance of the White House, the CDC and the leadership of our state in order to support the containment of the COVID-19 virus. That includes the recommendation from the Governor’s Office that mass gathering over 50 people for the next eight weeks (through mid-May) be cancelled.

 

Is the box office open if I need help with anything that is ticket-related?
Out of an abundance of caution for our staff and patrons, we are asking that all box office transactions be handled via phone or email. Visits to the box office are not encouraged at this time. Instead, if you require assistance, please call 602.266.7464 (Phoenix) or 520.293.4336 (Tucson) or email boxoffice@azopera.org and a box office representative will reach out to you to help you with your specific questions and circumstances.

 

Besides Ariadne auf Naxos, what other Arizona Opera events or activities have been cancelled?
In addition to Ariadne auf Naxos, we have also cancelled the following (some events are now in the past):

  • Bravo Dinner (Phoenix) – March 20
  • Ariadne “Operatif” – March 25
  • Coffee at Kerr – March 25
  • Lecture at Sagewood – March 26
  • Bravo Vino (Tucson) – March 28
  • Ariadne Book Club (Phoenix) – March 30
  • Ariadne Student Night – April 1
  • Bravo Backstage Tour – April 1
  • Ariadne Book Club (Tucson) – April 6
  • Bravo Dinner (Tucson) – April 7
  • Cinderella at the Opera Center – April 7
  • Prescott League Annual Gala – April 8
  • Brown Bag Lunch – April 9
  • Valley Friends Farewell Potluck – April 14

 

Do you have any plans to cancel any of your productions next season?
No. At this point, we anticipate no changes to our 2020/21 Season which starts in late September. Season tickets are on sale now and existing season ticket holders continue to renew their season tickets at a very healthy rate. We will announce the date for the on-sale of single tickets in the coming weeks and encourage everyone to join us for what will absolutely be a stellar season.

 

Are you still doing your Brewster Operatunity program in schools?
The decision to conduct the Brewster Operatunity program in schools is completely contingent upon guidance from the school districts and individual schools, as we are following their lead and direction. Updates regarding this program will be posted on our website at azopera.org/covid-19-updates as circumstances warrant.

 

What’s the best way for me to stay up-to-date on how Arizona Opera is dealing with the impact of COVID-19?
We will continue to keep everyone updated as to the latest Arizona Opera information at azopera.org/covid-19-updates, as well as via our newsletter, Facebook, Twitter, and Instagram pages. Please like us on social media and check in on a regular basis for the latest information regarding the company.

 

What is the best way for me to help Arizona Opera during this challenging time?
First, if you have tickets to Ariande auf Naxos, please consider donating their value to the opera as a tax-deductible gift by calling the box office. Second, any other additional contributions that you are able to make will greatly help to ensure that Arizona Opera stays responsive and resilient both during and after this incredibly challenging time. All gifts, large or small, are greatly appreciated. You can donate online at azopera.org/donate or email development@azopera.org to be contacted by someone in the Development office about making a special gift to support our recovery from the impact of COVID-19.

 

Is Arizona Opera going to be able to weather the impact of COVID-19 in the long term?
Yes. This is undoubtedly a very challenging situation not only for Arizona Opera, but for so many arts-related and non-arts-related businesses across the country. You should remain confident in the strength and resolve of Arizona Opera’s incredibly supportive Board of Directors, its hard-working staff, and its generous donors and supporters. Just as we all must, Arizona Opera will weather this storm. We have to, because the arts and the beauty they bring to the world are - and will be – more important than ever as we move forward.


Your Ariadne auf Naxos Tickets Can Help Arizona Opera – HERE’S HOW

Letter from President and General Director, Joseph Specter

 

Dear Arizona Opera Family,
Thank you for purchasing tickets to our April production of Ariadne auf Naxos, which we have unfortunately needed to cancel in light of the emerging COVID-19 crisis. We are deeply saddened that we will not be able to share this wonderful work with you next month.

Many of your fellow ticket-buyers have contacted us since we announced the cancellation of Ariadne to ask what to do with their tickets, and if there is a way to use them to continue supporting Arizona Opera during these challenging times. I’m happy to report that there is.

 

To ensure that we handle your tickets in the manner that you prefer, please see below the options you have at your disposal. You may:

1. Donate your tickets back in exchange for a tax-deductible contribution. This is the most helpful action you can take if your personal circumstances allow for it.

2. Place the value of the tickets “on account” for use toward season tickets or single ticket purchase for our 2020/21 Season, which opens in September in Phoenix, or in October in Tucson.

 

Please know that requesting a refund is also an option available to you, should neither of the two options above be possible. However, should you choose to donate your tickets or put them on account instead, we want you to know that it would be a great support to your opera company during a time of critical need.

Please contact our box office by emailing boxoffice@azopera.org by April 15 to let us know which option you prefer and an Arizona Opera representative will get back to you as soon as possible to handle any details.

Should we not hear from you by April 15, don’t worry. We will place your ticket value on-account automatically for use our 2020/21 Season. Then, if you do not use your on-account credit prior to the end of the 2020/21 Season (April 11, 2021), we will convert that credit to a ticket donation and send you a tax receipt.

With your generous on-going support, I am confident that Arizona Opera – and all of the arts in Arizona – will weather these challenging times.

We wish you and your family a safe and healthy future, and look forward to welcoming you back to experience some of the world’s greatest music in person during our spectacular 2020/21 Season.

Sincerely,
Joseph Specter
President & General Director
Arizona Opera

 


ARIZONA OPERA TO CANCEL ITS APRIL PRODUCTION OF ARIADNE AUF NAXOS

 

THE DECISION WAS MADE IN ACCORDANCE WITH INSTRUCTION FROM THE WHITE HOUSE AND GOVERNOR’S OFFICE RECOMMENDING THE CANCELLATION OF ALL MASS GATHERINGS

 

Numerous Other Arizona Opera-related Events and Activities have also been Cancelled through mid-May – Complete List Included

 

 

Arizona Opera’s upcoming production of Ariadne auf Naxos, scheduled for April performances in both Phoenix and Tucson, has been cancelled. The decision not to present the work was made following the most recent guidance from the White House, as well as an announcement from the Governor’s Office recommending that mass gatherings over the next eight weeks should be cancelled in an effort to slowdown the spread of COVID-19.

Arizona Opera’s President and General Director, Joseph Specter, stated, “Our organization’s first concern is for the health and well-being of our artists, our staff, our audiences, and our community. For this reason, as painful as it is for everyone involved, we stand fully behind the guidance of the White House and the leadership of our state in order to support the containment of the COVID-19 virus.”

Sharon Landis, Arizona Opera Board Chair, noted, “The ongoing health of our organization – both literally and figuratively – is of paramount concern not only to Arizona Opera’s Board of Directors, its hard-working staff, and the talented artists it employs, but to the tens of thousands of people across our state who support our beloved company in so many invaluable ways.”

Mr. Specter added, “Now more than ever, we must rally together to ride out what will undoubtedly be a difficult and challenging period in our country’s – and our state’s – history. We at Arizona Opera are prepared to do just that. We gratefully acknowledge and thank the many singers, musicians and craftsmen whose talents will not be experienced and enjoyed by our audiences in this particular production. We are also extremely appreciative for the deep level of continuing support that comes from so many across our state who love our company, this art form, and the beauty that the arts bring to the world.”

Ticketholders are encouraged to donate the value of their tickets to the opera as a tax-deductible contribution or use the funds to purchase tickets for a future performance in Arizona Opera’s 2020/21 Season. Donated tickets or other additional contributions made will greatly help to ensure that Arizona Opera stays responsive and resilient during this incredibly challenging time. Those individuals holding tickets to Ariadne auf Naxos may contact the Arizona Opera box office at 602.266.7464 (Phoenix) or 520.293.4336 (Tucson) or at boxoffice@azopera.org to discuss their full set of ticket options.

In addition to Ariadne auf Naxos, Arizona Opera will also be cancelling the following events and activities:

  • Bravo Dinner (Phoenix) – March 20 (previously announced)
  • Ariadne “Operatif” – March 25
  • Coffee at Kerr – March 25
  • Lecture at Sagewood – March 26
  • Bravo Vino (Tucson) – March 28 (previously announced)
  • Ariadne Book Club (Phoenix) – March 30
  • Ariadne Student Night – April 1
  • Bravo Backstage Tour – April 1
  • Ariadne Book Club (Tucson) – April 6
  • Bravo Dinner (Tucson) – April 7 (previously announced)
  • Cinderella at the Opera Center – April 7
  • Prescott League Annual Gala – April 8 (previously announced)
  • Brown Bag Lunch – April 9
  • Valley Friends Farewell Potluck – April 14

 

As circumstances warrant, Arizona Opera will continue to keep its supporters, the general public and the media informed of any future changes to its on-going activities due to the impact of COVID-19.